A queue with priorities
Review maintenance requests by urgency and status, with overdue work and target dates visible in the record.
A NEXT STEP FOR EVERY ISSUE
Keep the request, priority, access details and work order together.

After 17:30. Please confirm the visit with the tenant.
Interactive example · Select a record to explore. Changes stay in this page.
A reported issue needs more than a note in an inbox. Proply gives maintenance its own working queue and record, so the team can see what happened, how urgent it is and what has been arranged so far.
Explore it with your teamReview maintenance requests by urgency and status, with overdue work and target dates visible in the record.
Keep the property, reported problem, access instructions, estimate and approved budget close to the person coordinating the job.
Record the service provider, work order and progress updates. Return to the timeline when you need to understand what changed.
FROM FIRST STEP TO NEXT STEP
Capture the property, problem and access details so the next person has enough information to act.
Review urgency, responsibility and the proposed cost before preparing a work order.
Update the work order as the job progresses, recording completion notes and the final cost.
Maintenance records and workflow controls are implemented for the Ireland synthetic pilot. Recording a work order does not itself send a contractor a message, confirm a visit or make a payment.
Our Ireland pilot approachSTART WITH YOUR WORKFLOW
A practical walkthrough, built around your agency’s day.